I am a business development professional with a strong foundation in sales operations, client relationship management, and CRM tools like Salesforce and HubSpot. I’m passionate about driving growth through lead generation, strategic outreach, and cross-functional collaboration.
With experience across Canada and India, I thrive in fast-paced environments and excel at aligning sales strategies with customer success to elevate revenue and brand value.
Skilled in Salesforce, HubSpot, and Aircall for managing pipelines, automating outreach, and tracking interactions.
Generated new B2B client accounts through strategic cold calling and prospect engagement (Seashell Logistics, AAKAAR).
Handled 100+ weekly inquiries, resolved issues on first contact, and boosted satisfaction scores (Walmart, CKreta).
Restructured underperforming portfolios and enhanced campaign engagement through targeted research (AAKAAR).
Generated over 8 new B2B client accounts within 3 months by initiating cold calls, conducting needs assessments.
Developed the ‘MAD’ (Meals A Day) plan, meals to underprivileged children and promoted online & offline.
Managed inventory and team operations. Digitized processes, improved product placement, and resolved 80%+ customer issues on first contact. Increased product visibility by 15%.
Handled 100+ inquiries weekly. Maintained a 95% customer satisfaction score. Supported revenue growth through upselling.
Optimized 15+ underperforming client portfolios. Achieved a 25% revenue increase. Managed a team of 5 and drove campaign effectiveness.
Increased CSAT by 25%. Managed inbound support and outbound sales calls. Built training documentation for client handling.
Learned agile methodologies, risk planning, and stakeholder management. Applied practical project planning tools for team coordination and budgeting.
Gained expertise in global market strategies, trade regulations, and international operations. Developed cross-border marketing and cultural negotiation skills.
Specialized in B2B marketing, financial modeling, and digital branding. Completed industry internship and capstone project in retail sales strategy.
Built foundational knowledge in accounting, business law, and economics. Participated in academic clubs and business presentations.
Lead generation, market research, CRM tools (Salesforce, HubSpot).
Inquiry handling, complaint resolution, cross-selling techniques.
Cold calling, pipeline management, sales automation tools, Live Chat software (e.g., Aircall).
Financial product analysis, KYC documentation, portfolio assessment, AML protocols.
Studied and worked in Canada, client-facing roles at Walmart and Ma’s Best Foods
Grew up and worked in India; native speaker likely based on origin